Our normal dispatch days are below. These do not consider items that are out of stock. If you order items that are out of stock, your WHOLE order will be delayed until ALL items are back in stock. We currently use Royal Mail and DHL Parcel UK, and most items should arrive the next working day after being dispatched. Please allow extra time around Bank Holidays for processing and posting.
Dispatch Days
| Order received by midnight on… | Normally dispatched on… |
|---|---|
| Monday | Wednesday |
| Tuesday | Wednesday |
| Wednesday | Friday |
| Thursday | Friday |
| Friday | Monday |
| Saturday | Monday |
| Sunday | Monday |
Postage and Packaging Charges
Please note our postage and packing charges are based on your order total and covers the costs of the postage fees, the packing materials, handling and associated fees.
We use both Royal Mail and DHL eCommerce UK for delivery.
| Order Total | P&P ex VAT | P&P inc VAT |
|---|---|---|
| up to £4.99 | £2.00 | £2.40 |
| £5 – £14.99 | £4.00 | £4.80 |
| £15 – £24.99 | £5.00 | £6.00 |
| £25 – £49.99 | £8.00 | £9.60 |
| £50 – £99.99 | £12.00 | £14.40 |
| £100 – £199.99 | £16.00 | £19.20 |
| £200 – £299.99 | £24.00 | £28.80 |
| £300 – £499.99 | £32.00 | £38.40 |
| £500 – £699.99 | £40.00 | £48.00 |
| over £700 | £48.00 | £57.60 |
| Collect from the office | FREE | FREE |
Collections
Collections can be made from the office on Mondays, Wednesdays & Fridays between 9am and 3pm. Please wait until you have had an ‘order complete’ email or a phone call from us before coming in for collection.
Our office address is UKSO, Derby House, 12 Winckley Square, Preston, PR1 3JJ